Privacy Policy

Welcome to GENAIHUB ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI prompt generation services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other international privacy regulations.

By accessing or using GENAIHUB, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please discontinue use of our services immediately.

1. Information We Collect

1.1 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Log Data: IP address, browser type and version, operating system, referring/exit pages, date and time stamps, and clickstream data.
• Device Information: Device type, unique device identifiers, mobile network information.
• Usage Data: Pages visited, time spent on pages, links clicked, search queries, and interaction with site features.

1.2 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, analyze site traffic, and serve personalized advertisements. These include:

• Essential Cookies: Required for basic site functionality and security.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Advertising Cookies: Used by Google AdSense to deliver relevant ads based on your browsing behavior.

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may limit site functionality.

1.3 User-Provided Information

When you use our prompt generation tools, we may collect:

• Prompt Inputs: Text or parameters you enter to generate AI prompts.
• Contact Information: If you contact us via email or forms, we collect your name, email address, and message content.

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain our AI prompt generation services.
• Improvement and Optimization: To analyze usage patterns, improve site functionality, and develop new features.
• Personalization: To customize user experience and deliver relevant content.
• Advertising: To display targeted advertisements through our advertising partners.
• Security: To detect, prevent, and respond to fraud, abuse, security risks, and technical issues.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our Terms of Use.
• Communication: To respond to inquiries, provide customer support, and send service-related notifications.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

3.1 Third-Party Service Providers

We work with trusted third-party partners who assist in operating our website and delivering services:

• Adsterra: Our current advertising network. Adsterra and its partners may use cookies, web beacons, and similar technologies to serve and measure ads, including personalized advertising based on your browsing behavior. Learn more in the Adsterra Privacy Policy.
• Google AdSense: May serve ads on this site in the future. Google Privacy Policy
• Analytics Providers: Services like Google Analytics that help us understand site usage.

3.2 Legal Requirements

We may disclose information if required by law, legal process, government request, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Privacy Rights

4.1 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation on how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

4.2 CCPA Rights (California Users)

If you are a California resident, you have the following rights under CCPA:

• Right to Know: Request disclosure of personal information collected, used, or sold.
• Right to Delete: Request deletion of personal information.
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information).
• Right to Non-Discrimination: Exercise your rights without discriminatory treatment.

4.3 Opt-Out of Targeted Advertising

You can opt-out of personalized advertising through:

• Google Ad Settings
• Digital Advertising Alliance (DAA)
• Network Advertising Initiative (NAI)
• Your browser's "Do Not Track" or cookie blocking features.

4.4 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us at privacy@genaihub.faithfulbiz.com.ng. We will respond to verified requests within 30 days (or as required by applicable law).

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Log data and usage information are typically retained for up to 24 months.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

8. Children's Privacy

GENAIHUB is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, services, or advertisers. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: